Built to answer one question: where did the day go?
WorkRecap began with a problem its maker couldn't put into words. Some days held so many different things, and so much of each, that by evening there was no way to say where the time had gone, only that there hadn't been enough of it. The list never shrank; people always needed more.
A tool that simply remembered the day changed that. Suddenly there was a way to show, honestly and without exaggeration, how full the day had really been, and to make a case for help that "I'm swamped" never could. It quietly revealed something else, too: the day was routinely running an hour or two past its edges, unpaid.
But nearly every tool that already does this points the wrong way. Time-trackers and "productivity" software are overwhelmingly built for managers to watch employees: screenshots, activity scores, silent monitoring. The industry has a name for it: bossware. That was the opposite of what we wanted to make. So one decision shaped everything after it:
Your manager never gets a feed. What they get is the ability to say, truthfully: "this is your tool, and we're not checking up on you." And the engineering enforces that promise, rather than merely making it.